Nicolas De Kouchkovsky is the principal analyst at CaCube Consulting, a boutique advisory and market development firm specializing in customer engagement technologies for sales and service.

Nicolas helps B2B SaaS providers craft strategies, messaging, and go-to-market plans. He also advises enterprises on designing their solution stack and technology roadmap.

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Insights & trends on the customer service, contact center, salestech, AI, and CX markets by Nicolas De Kouchkovsky


CMO, market developer, GTM expert, and advisor; helping B2B software companies grow. All things customer experience/engagement. Postings are my own.