CX & SalesTech Spotlight: December 2024 highlights
Monthly highlights from the CX and SalesTech space
Musings from AWS re:Invent 2024
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AWS held its annual re:Invent last December. Instead of focusing on features and capabilities, Pasquale DeMaio, VP of AWS Customer Experience Services, outlined his vision for the industry’s future.
Musings from Outreach Explore 2024
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Outreach hosted its Explore product showcase, announcing its AI prospecting agent and highlighting progress in solidifying its data structure.
Musings from Gong Celebrate'24
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Gong’s annual Celebrate event showcased the company’s approach to becoming a complete revenue orchestration platform designed to power a broad range of revenue workflows.